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Event Overview

2020 has had more than a few surprises for aviation as governments around the globe issued travel bans and passenger numbers plummeted. But this is an industry that has constantly evolved through innovation and so, in many ways, has the best mindset to face the challenges and opportunities that lie ahead. With applications in health, safety, efficiency, customer service and sustainability, we take a look at which technologies are worth adopting and which to sidestep. Now, more than ever, we need to innovate to navigate the fastest route through the global crisis.

‘Airport A&I’ is the two-day conference hosted by Heathrow Airport at the London Heathrow Marriott Hotel exploring the space where industry regulation and technology will shape the future of airports beyond 2020. We evaluate practical applications of new technologies to help delegates make the best decisions in an uncertain future.

As airports introduce new infrastructure, technologies and process improvements to meet new safety demands, Airport A&I is there to demystify the latest developments and ensure you are up-to-date with the best practices and learning initiatives.

“The value isn’t in the automation or innovation, it’s in the mind-set of always looking over the horizon so that you’re part of the disruption and not merely subject to it.”


Darryl Dowd is one of over 20 speakers at Airport A&I 2020: 
Airport A&I Speaker Profiles

Darryl Dowd,
VP, Airport Operations, Winnipeg

  • Apron and ramp stand – entry
    guidance, FOD checks, cones, chocks and jetties
  • Artificial intelligence and machine learning
  • Asset maintenance and scheduling
  • Automatic guided vehicles (AGVs) and baggage robotics
  • Baggage handling, logistics and storage
  • Baggage tugs and dollies
  • Biometric boarding systems
  • COVID-19 – the role airports will play
  • COVID-19 – the digital legacy
  • Data and mobility
  • New normal – post COVID-19 strategies
  • Driverless futures
  • Drone Evolution
  • Improving runway throughput
  • Late bags, catering and spares delivered via drone
  • Maintenance – keeping aprons clear, clearing snow, ice and cutting grass
  • Ramp vehicles, passenger and staff transportation
  • Regaining passenger confidence post COVID-19
  • Sanitising airports & aircraft
  • Security & connectivity
  • Social distancing – airlines and airports
  • Training and maintenance
  • Tugs and towing – moving aircraft
  • Virtual training and simulation
  • Wildlife management plus aircraft, runway, civil and lighting inspections
  • Winter operations – automated deicing plus removal of snow and ice

Line up of speakers and presentations subject to change until confirmed ahead of the event



  • Entry to all speaker presentations 
  • Full access to exhibitor area
  • Delegate gala dinner – evening of day one of conference
  • Teas, coffees & refreshments (lite bites and lunch) throughout the two days




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